Dr. Karen A. Schriver is the President of KSA Communication Design & Research, a consultancy focused on making complex information clear, compelling, and usable.
Dr. Schriver is a passionate advocate for people-centered communications. She consults and carries out research on information design, plain language, and user-centered design. Her book, Dynamics in Document Design: Creating Texts for Readers, in its 9th printing, has been called a landmark on writing and visual design. Winner of 14 national and international awards, Dr. Schriver has influenced the thinking of information designers around the world.
Dr. Schriver employs research-based principles to inform the design of everyday communications. She brings together the latest research on how people engage with web sites, instructions, forms, reports, educational materials, and marketing communications. She has taught at Carnegie Mellon Univ., the Univ. of Utrecht (Netherlands), the Univ. of Washington (Seattle, Washington), the Univ. of Stellenbosch (South Africa), and the Univ. of Gothenburg (Sweden).
Dr. Schriver is a Fellow of the Society for Technical Communication (STC) and a frequent keynote speaker. She is the first recipient of the STC’s Ken Rainey Excellence in Research Award for “outstanding research contributions to information design, passion for consumer advocacy, and exceptional service as an international ambassador for research.” She is on the board of directors for the Communications Research Institute (Melbourne, Australia) and served for many years as a member of the board for the Center for Plain Language (Washington, DC). Her recent research investigates evidence-based information design and plain language. Dr. Schriver is now working on a new book on evidence-based information design and plain language.